Neighborhood Service Organization

Mission: To facilitate dreams by promoting equity for all, using innovative solutions to bridge gaps in housing, health, and well-being

Neighborhood Service Organization (NSO), a Detroit-based integrated health and human service agency, delivers community-based services and holistic programs for vulnerable populations. NSO is one of the largest forces in Detroit working to alleviate the chronic issues of homelessness. We assist those experiencing housing insecurity with emergency shelter, permanent supportive housing, and rapid re-housing. We provide behavioral health and primary care services, in addition to wraparound services that address barriers to housing, health and well-being. NSO serves 12,000 people annually in Wayne and Oakland counties.

We offer a full continuum of homeless solutions to address homelessness for those we serve. Some of those solutions include:

• Detroit Healthy Housing Center – Detroit’s only emergency shelter that provides medical and behavioral services on-site.
• Bell Building and Clay Apartments – permanent supportive housing paired with healthcare, case management, and supportive services.
• Street Outreach and Street Medicine – meeting clients wherever they are to deliver case management and health care on the spot.

NSO addresses health inequities and works to ensure access to holistic, multidisciplinary care through these initiatives:

• Partners 4 Health – primary care and case management services for those with complex conditions.
• 360 Neighborhood Wellness Centers – integrated primary care and behavioral health care that is coordinated with supportive services to bridge gaps in fragmented health systems. 360 is a Certified Community Behavioral Health Center (CCBHC).

Bridging Gaps in Housing, Health, and Well-Being Poverty and social inequities cause enormous stress that increases susceptibility to illness, substance abuse and mental health issues. NSO addresses these through intensive case management, health services, and basic needs support. Programs include:

• Adult Services – mental health services that help older adults and those in nursing homes achieve the highest level of independence.
• Community Outreach for Psychiatric Emergencies
• Senior Wellness Centers
• Life Choices – comprehensive support and therapeutic services for children and adults with intellectual or developmental disabilities.